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Accessibility Statement

At Saints and Scrubs™, we believe that everyone deserves equal access to our website and products — regardless of ability or disability. We are committed to making our website as accessible and inclusive as possible.

1. Our Commitment

We are actively working to ensure that our website meets the needs of all users, including those with visual, hearing, cognitive, or motor impairments. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as referenced in the Public Sector Bodies Accessibility Regulations 2018 and in line with best practice for commercial websites in the UK.

2. What We Are Doing

We are committed to the following measures to improve accessibility across our website:

  • Ensuring all images include descriptive alternative text for screen reader users

  • Using clear, legible fonts and maintaining sufficient colour contrast throughout the site

  • Ensuring our website is fully navigable by keyboard for users who are unable to use a mouse

  • Structuring our content with clear headings and labels to aid navigation

  • Ensuring all forms, including checkout and contact forms, are clearly labelled and accessible

  • Making sure our website is compatible with common assistive technologies, including screen readers such as JAWS and NVDA

  • Providing clear and simple language throughout our website to aid readability

  • Ensuring all video or multimedia content includes captions or transcripts where applicable

4. Third-Party Content

Some content on our website is provided by third parties, such as payment processors, delivery tracking tools, and social media platforms. We are not always able to control the accessibility of third-party content, but we will always encourage our partners to meet the same standards we hold ourselves to.

3. Known Limitations

While we strive to make our website fully accessible, there may be some areas that do not yet fully meet WCAG 2.1 AA standards. We are continuously working to identify and resolve these issues. If you encounter any barriers while using our website, please let us know so we can address them as a priority.

5. How to Get Help

At Saints and Scrubs™, we are committed to ensuring our website is accessible to as many people as possible. If you experience difficulty accessing any part of our website or require information in an alternative format, please contact us and we will do our best to assist you.

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Saints and Scrubs™
Email: sales@saintsandscrubs.co.uk
Website: www.saintsandscrubs.co.uk

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We aim to respond to all accessibility-related enquiries within 2 business days.

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Accessibility Feedback

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We welcome feedback on the accessibility and usability of our website. If you encounter any content, functionality, or feature that is difficult to access, please let us know by:

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  • Emailing us at sales@saintsandscrubs.co.uk

  • Providing details of the issue you experienced

  • Including the page, feature, or content affected where possible

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Your feedback helps us improve the experience for all users, and we take all accessibility concerns seriously. We are committed to continually reviewing and enhancing the accessibility of our website.

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